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Our business model is driven by our purpose: to deliver smart, sustainable solutions that improve our customers’ mobility in a fast-changing world. Ensuring the Scheme can be sustained for our customers is our top priority.
As a purpose-led, responsible business we are committed to delivering the Scheme for our customers today and sustaining this for the long-term. We're confident that by working in collaboration with our partners, we can have a positive impact that will benefit our customers, people, stakeholders and our planet.
We recognise our responsibility as the operator of the largest car fleet in the UK and the need to migrate our customers to electric vehicles. Our customers face additional barriers in this transition which is reflected in our ‘Lean into Green’ strategy to support our customers, partners and manufacturers in their efforts to transition to electric. We are proud to have doubled the size of our electric vehicle fleet in the last year and continue to work with our customers to remove barriers to adoption.
Solutions to EV
Our latest Impact Report sets out our intentions to continue driving our sustainability agenda forward, bringing in initiatives from across our business to ensure our people and our customers come on the journey with us.
We’re embedding impact and sustainability into everything we do. We’re working hard to embed it in business processes, decision making and our culture.
We're making significant strides to ensure that we are reducing our impact on the environment through a range of actions. These include using our offices more consciously, supporting our customers to transition to EVs and pledging our commitment to clear reduction targets.
We have had our near-term science-based targets approved by SBTi which plot our emissions reductions to 2032. In 2023, we achieved our annual emissions reductions goals across the business.
It’s important that we have a positive impact on our customers, our people and our communities.
Our yearly employee engagement survey, myView, conducted with Willis Towers Watson, allows us to track our progress and benchmark against other High-Performing Organisations. We continue to be proud of our results, against an external backdrop of economic, technological, climatic, geopolitical and social disruptions. Participation remained extremely high at 90%, with our three top-performing areas being inclusion (91%), culture (88%) and engagement (87%).
We believe in strong governance to drive change in the way the organisation and Scheme operate. The size and scale of our fleet represent both opportunities and challenges that we are looking to overcome. We recognise that as a large car fleet we must manage our impact through finding innovative solutions, prioritise sustainability outcomes and report against our targets.
Our Impact and Sustainability Committee (ISC), which regularly report to the Executive Committee, is made up of senior representatives from across the business and is overseen by the Chief Financial Officer who has specific responsibility for ESG and sustainability.
The ISC is supported by a network of ImpACT Champions that represent all areas of the business. The Champions provide the voice and views from the organisation as well as leading on initiatives and activities that enhance our approach to reducing our impact and ensuring long-term sustainability.